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American Express (AXP)

233.68
-13.32 (-5.39%)
NYSE · Last Trade: Apr 5th, 4:46 PM EDT
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Frequently Asked Questions About American Express (AXP)

Does American Express charge annual fees?

Many American Express cards come with annual fees that can vary significantly based on the card's features and benefits. Premium cards, which often provide extensive travel rewards and concierge services, typically have higher fees, while some basic cards may offer no annual fee. Cardholders should evaluate whether the benefits provided justify the cost of the annual fee based on their spending habits.

How does American Express handle fraud protection?

American Express employs advanced security measures to protect cardholders against fraud, including real-time transaction monitoring and identity theft protection tools. They offer zero liability on unauthorized purchases, meaning customers are not responsible for charges made with a lost or stolen card, providing peace of mind to users while shopping and traveling.

How does American Express make money?

American Express primarily makes money through merchant fees, which are fees charged to businesses that accept its cards for transactions. Additionally, Amex earns revenue from interest on outstanding customer balances, annual fees for certain card products, and commissions from travel bookings. The diverse revenue streams help maintain its profit margins and focus on customer-centric services.

How does American Express prioritize customer service?

American Express places a strong emphasis on exceptional customer service as a cornerstone of its brand identity. The company is known for its responsive customer support, providing cardholders with access to service representatives 24/7. Amex focuses on building relationships with customers through personalized service and ensuring that cardholders have a positive experience with its products and services.

How does American Express support travel services?

American Express supports travel services through its dedicated travel division, which offers various travel-related benefits, including booking assistance, travel insurance, and exclusive access to events and promotions. Cardholders can benefit from discounts on travel bookings, concierge services for arranging travel itineraries, and insights on travel destinations, enhancing their overall travel experience.

Is American Express a publicly traded company?

Yes, American Express is a publicly traded company listed on the New York Stock Exchange under the ticker symbol 'AXP'. The company went public in 1975 and has since become one of the leading financial services firms in the world, offering investors the opportunity to participate in its growth through ownership of its stock.

What are American Express traveler's checks?

Traveler's checks are pre-printed checks issued by American Express that can be used as a safe alternative to cash while traveling internationally. They are designed to provide security against loss or theft, as they can be replaced if lost. However, the use of traveler's checks has declined with the rise of credit and debit cards, but they are still accepted in some locations and useful in certain situations.

What are the benefits of an American Express card?

American Express cards offer a plethora of benefits, such as extensive rewards programs, travel insurance, concierge services, and purchase protection. Cardholders often enjoy exclusive access to events, dining experiences, and travel perks, including airport lounge access. The superior customer service that Amex is known for also enhances the overall experience for its users.

What awards has American Express received?

American Express has received numerous awards and accolades for its customer service, innovation, and corporate responsibility efforts. The company is frequently recognized on lists of the best places to work and the most admired financial services companies, reflecting its commitment to quality and excellence. These awards showcase its leadership in the industry and its impact on consumers globally.

What does American Express (AXP) do?

American Express, commonly known as Amex, is a multinational financial services corporation primarily engaged in providing charge card, credit card, and travel-related services. Founded in 1850, the company operates in over 130 countries and is known for its focus on premium customer service, rewards programs, and travel benefits. Amex generates revenue through various channels including fees charged to merchants who accept its cards, customer interest on loans, and annual membership fees.

What does American Express do for small businesses?

American Express provides a range of services tailored for small businesses, including business credit and charge cards, expense management tools, and promotional financing options. Their business cards often come with rewards programs that cater specifically to company spending, as well as insights and analytics to help small business owners make informed financial decisions.

What industries does American Express serve?

American Express serves a diverse range of industries, including retail, travel, dining, entertainment, and finance. The company is known for its strong presence in the travel sector, providing various services that cater to travelers such as rewards points for airline tickets, travel insurance, and exclusive hotel rates. Its versatility allows it to meet the needs of different market segments effectively.

What is the American Express Blue Cash program?

The American Express Blue Cash program includes credit cards that offer cash back on purchases rather than points or miles. The Blue Cash Preferred Card is known for providing higher cash back rates on groceries and select categories, making it a favorite for consumers who want to maximize their cash rewards for everyday spending. The program emphasizes straightforward rewards that appeal to many cardholders.

What is the American Express Global Lounge Collection?

The American Express Global Lounge Collection is a network of airport lounges accessible to Amex cardholders, providing them with comfortable amenities while traveling. The collection includes various lounge brands, such as Centurion Lounges, Delta Sky Clubs, and Priority Pass lounges, allowing cardholders a respite from busy airports. Access to these lounges is one of the premium benefits offered to certain Amex cardholders.

What is the American Express Membership Rewards program?

The American Express Membership Rewards program is a loyalty initiative that allows cardholders to earn points for purchases made with their Amex cards. Participants can redeem these points for various rewards, including travel, merchandise, gift cards, and statement credits. The program is highly regarded for its flexibility and the ability to transfer points to frequent flyer programs.

What is the American Express Serve account?

The American Express Serve account is a prepaid debit account that allows users to manage their money without the need for a traditional bank account. Customers can load funds onto the card, make purchases, pay bills, and access various banking services. Serve accounts provide flexibility and financial control, appealing to individuals who prefer not to have a standard checking account.

What is the role of American Express in the digital payment space?

American Express plays a significant role in the digital payment space by offering innovative payment solutions that include contactless payments, mobile wallet compatibility, and e-commerce solutions. As a major player in the digital payment industry, Amex is committed to enhancing payment security and convenience for consumers and businesses, investing in technology to ensure seamless transactions in today’s fast-paced market.

What types of cards does American Express offer?

American Express offers a variety of card products, including charge cards, credit cards, and travel cards. Their offerings include personal and business cards, rewards cards that provide points or cash back on purchases, and premium cards that offer extensive travel benefits and concierge services. Notable cards include the American Express Platinum Card and the Blue Cash Preferred Card.

When was American Express founded?

American Express was founded in 1850 as an express mail business in Buffalo, New York. Over the years, it transformed into a key player in financial services, initially by introducing money orders and subsequently developing its charge card business. It has since evolved into a global leader in payment solutions, catering to both individuals and businesses.

Where is American Express headquartered?

American Express is headquartered in New York City, New York. The company's global presence includes offices and operations in numerous countries around the world, but its principal headquarters serves as the central hub for its various financial services and corporate functions, driving innovation and strategic initiatives.

What is the current price of American Express?

The current price of American Express is 233.68

When was American Express last traded?

The last trade of American Express was at 7:00 pm EDT on April 4th, 2025

What is the market capitalization of American Express?

The market capitalization of American Express is 164.04B

How many shares of American Express are outstanding?

American Express has 702.00M shares outstanding.