Monro, Inc. - Common Stock (MNRO)

Frequently Asked Questions About Monro, Inc. - Common Stock (MNRO)

Does Monro, Inc. have a loyalty program?

Yes, Monro, Inc. offers a loyalty program to reward its customers for their continued patronage. The program typically provides members with discounts, promotions, and exclusive offers that enhance the value of their automotive services at any of Monro's locations.

Does Monro, Inc. offer warranties on its services?

Yes, Monro, Inc. offers warranties on many of its services and products, including tires and parts. This commitment to quality and assurance provides customers with peace of mind, knowing that they are protected against defects or issues that may arise after service is performed.

How can customers schedule an appointment with Monro, Inc.?

Customers can schedule an appointment with Monro, Inc. through the company’s website or by calling their nearest location. The online booking system allows for easy selection of services and time slots, ensuring a convenient and streamlined scheduling experience.

How does Monro, Inc. ensure quality in its services?

Monro, Inc. ensures quality in its services through rigorous standards, continuous training for technicians, and the use of high-quality parts and products. Regular performance evaluations and customer feedback also play a crucial role in maintaining service excellence and addressing any areas for improvement.

How does Monro, Inc. handle customer complaints?

Monro, Inc. takes customer complaints seriously and has established a streamlined process for addressing concerns. Customers are encouraged to reach out to store management or the corporate office, where their issues will be reviewed professionally and resolved in a timely manner, reflecting the company’s commitment to customer satisfaction.

How does Monro, Inc. support sustainability?

Monro, Inc. demonstrates its commitment to sustainability by implementing eco-friendly practices in its operations, such as proper tire disposal and utilizing environmentally safe products and methods. The company aims to minimize its environmental footprint while providing essential automotive services.

How does Monro, Inc. train its employees?

Monro, Inc. invests in comprehensive training programs for its employees, including both technical and customer service skills. Training encompasses both on-the-job mentoring and formal courses, ensuring that all technicians are well-equipped to perform high-quality repairs and provide excellent customer interactions.

How many locations does Monro, Inc. operate?

As of the latest available data, Monro, Inc. operates over 1,200 locations across the United States. This extensive network allows the company to serve a diverse customer base, providing convenient access to its automotive services in numerous communities.

Is Monro, Inc. a publicly traded company?

Yes, Monro, Inc. is publicly traded on the Nasdaq stock exchange under the ticker symbol MNRO. Being publicly traded allows the company to raise capital through the sale of shares while also providing transparency and accountability to investors.

What does Monro, Inc. do?

Monro, Inc. is a leading provider of automotive undercar repair and tire services in the United States. Founded in 1957, the company operates a large network of stores that offer a variety of services including brake repairs, tire installations, wheel alignments, and vehicle inspections. Monro, Inc. focuses on delivering high-quality service with a customer-centric approach, ensuring that vehicles are safe and reliable.

What financial information is available for Monro, Inc.?

As a publicly traded company, Monro, Inc. provides regular financial disclosures, including quarterly earnings reports and annual filings with the Securities and Exchange Commission (SEC). Investors can access this information on the company's investor relations website to stay informed about financial performance and growth prospects.

What is Monro, Inc.'s approach to customer service?

Monro, Inc. prioritizes customer satisfaction by offering friendly, knowledgeable service and ensuring a transparent, hassle-free experience. The company's trained technicians aim to address customer needs promptly and effectively, backed by high-quality products and services designed to enhance vehicle longevity.

What is Monro, Inc.'s growth strategy?

Monro, Inc.'s growth strategy includes expanding its geographic footprint through new store openings and acquisitions of existing service centers. The company focuses on enhancing its service offerings and increasing its market share within the automotive repair industry by leveraging its brand reputation and operational efficiencies.

What is the company's corporate culture like?

Monro, Inc. fosters a corporate culture that emphasizes teamwork, integrity, and a commitment to excellence. The company encourages open communication, values input from all employees, and promotes a supportive environment where team members can thrive, ultimately benefiting customer service and overall performance.

What is the company's mission?

Monro, Inc.'s mission is to be the dominant supplier of automotive undercar services, providing exceptional customer service and high-quality products. The company aims to build long-term relationships with customers, focusing on reliability and trust as key components of their business model.

What locations does Monro, Inc. serve?

Monro, Inc. serves customers across numerous states in the U.S., with locations concentrated in the Northeast, Midwest, and Southeast regions. The widespread network of stores allows the company to effectively cater to a diverse population while offering essential automotive services to various communities.

What types of services does Monro, Inc. offer?

Monro, Inc. offers a broad spectrum of automotive services designed to keep vehicles in optimal condition. These services include tire sales and installation, brake services, exhaust system repairs, oil changes, battery replacements, steering and suspension services, and other preventive maintenance tasks to enhance vehicle performance and safety.

When was Monro, Inc. founded?

Monro, Inc. was founded in 1957 by Charles J. McGee. The company's initial focus was on providing quality muffler services, but it has since expanded its offerings to include a wide range of automotive services, becoming a reputable name in the automotive repair industry over the decades.

Where is Monro, Inc. headquartered?

Monro, Inc. is headquartered in Rochester, New York. This location serves as the main office for the company's operational, administrative, and financial activities. The strategic location in Rochester allows Monro to effectively manage its extensive network of service centers across the United States.

Who are Monro, Inc.'s competitors?

Monro, Inc. competes with a variety of automotive service providers, including national chains like Firestone, Midas, and Pep Boys, as well as regional and local service centers. The competitive landscape requires Monro to maintain high standards in service delivery and customer engagement to differentiate itself.

What is the current price of Monro, Inc. - Common Stock?

The current price of Monro, Inc. - Common Stock is 15.37

When was Monro, Inc. - Common Stock last traded?

The last trade of Monro, Inc. - Common Stock was at 2:54 pm EDT on April 4th, 2025

What is the market capitalization of Monro, Inc. - Common Stock?

The market capitalization of Monro, Inc. - Common Stock is 460.32M

How many shares of Monro, Inc. - Common Stock are outstanding?

Monro, Inc. - Common Stock has 29.95M shares outstanding.