Press Ganey Forsta Named a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
Press Ganey Forsta, a leader in experience measurement, data analytics, and insights, today announced its recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer (VoC) Platforms. This marks the company’s fourth consecutive time being named a Leader, highlighting the company’s continued position as a Leader and the strength of its Human Experience (HX) platform in supporting complex, regulated industries.
Press Ganey Forsta Launches Insurance HX to Help Insurers Boost Retention and Loyalty
Press Ganey Forsta, the leading provider of experience measurement, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders, has launched Insurance HX, a unique, purpose-built experience solution that modernizes how insurers capture, analyze, and act on feedback across the customer journey.
Overcoming the CX Trust Deficit: Brands Can Win Loyalty through Responsible Data Use
Press Ganey Forsta, the leading provider of experience measurement, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders, today released The CX trust deficit: Loyalty at risk in the digital age, an extensive report analyzing survey feedback from consumers in the US and UK. The findings explore how trust, data use, and AI are shaping brand loyalty.
